:root{--ink:#182f28;--forest:#123d32;--forest-dark:#0d2d24;--mint:#e1f2e7;--mint-dark:#24724c;--paper:#fafbf8;--white:#fff;--line:#dfe6e0;--muted:#6a7870;--soft:#f1f5f1;--amber:#a66018;--amber-bg:#fff5e7;--red:#b62f35;--red-bg:#fff0f0;--blue:#265e91;--blue-bg:#edf5fc}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-size:14px;line-height:1.45}.shell{display:grid;grid-template-columns:244px minmax(0,1fr);min-height:100dvh}.sidebar{height:100dvh;position:sticky;top:0;background:#fff;border-right:1px solid var(--line);padding:22px 14px 15px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:9px;padding:3px 7px;color:var(--ink);font-size:20px;font-weight:720;letter-spacing:-.8px}.brand-mark{width:26px;height:26px;display:grid;place-items:center;border-radius:7px;background:var(--forest);color:#fff;font-family:Georgia;font-size:21px;font-style:italic}.workspace-label,.kicker{font-family:ui-monospace,"SF 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button{margin-left:auto;color:var(--muted);font-size:17px}.agent-avatar{height:28px;width:28px;display:grid;place-items:center;border-radius:50%;font-size:10px;font-weight:700;background:#e7d7cc;color:#785746}.main{max-width:1440px;width:100%;padding:42px 54px 44px;margin:0 auto}.page-header{display:flex;justify-content:space-between;align-items:flex-start}.kicker{margin:0 0 9px}.page-header h1{font-size:32px;line-height:1.1;letter-spacing:-1.15px;margin:0}.subtle{color:var(--muted);font-size:13px;margin:9px 0 0}.header-actions{display:flex;align-items:center;gap:9px}.date-button,.sort-button,.icon-button{height:34px;border:1px solid var(--line);border-radius:7px;background:#fff;color:#53625b;font-size:12px;padding:0 11px}.date-button span{margin-left:9px}.icon-button{width:34px;padding:0;position:relative;font-size:18px}.icon-button 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rgba(12,45,36,.17);transition:.2s;pointer-events:none}.toast.show{opacity:1;transform:translate(-50%,0)}button{border:0;background:none;color:inherit;font:inherit;cursor:pointer}button:active{transform:translateY(1px)}@media(max-width:900px){.shell{grid-template-columns:1fr}.sidebar{height:auto;position:static;flex-direction:row;align-items:center;padding:12px;border-bottom:1px solid var(--line)}.workspace-label,.sidebar-footer{display:none}.side-nav{margin-left:auto;display:flex}.side-link{width:auto}.side-link span{display:none}.main{padding:27px 22px}.detail-grid{grid-template-columns:1fr}.case-table-wrap{overflow:auto}.case-table{min-width:810px}}@media(max-width:600px){.header-actions .date-button,.queue-tools .sort-button{display:none}.page-header h1{font-size:27px}.review-banner{align-items:flex-start}.review-banner 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